RETURNS
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We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at info@calidreaminteriors.com. Please note that returns will need to be sent to the following address:
5100 Newport Drive, Unit 6, Rolling Meadows, IL, 60008, United States
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. Please note that if your country of residence is not United States, shipping your goods may take longer than expected.
You can always contact us for any return questions at info@calidreaminteriors.com.
Damages and Issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we may evaluate the issue and make it right.
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days for any reason and without justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return to let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at info@calidreaminteriors.com.
SHIPPING POLICY
https://calidreaminteriors.com/ is committed to excellence, and the full satisfaction of our customers.
https://calidreaminteriors.com/ proudly offers shipping services. Be assured we are doing everything
in our power to get your order to you as soon as possible. Please consider any holidays that might
impact delivery times. https://calidreaminteriors.com/ also offers same day dispatch.
2. SHIPPING
All orders for our products are processed and shipped out in 4-10 business days. Orders are not
shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders,
shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there
will be a significant delay in the shipment of your order, we will contact you via email.
3. WRONG ADDRESS DISCLAIMER
It is the responsibility of the customers to make sure that the shipping address entered is correct.
We do our best to speed up processing and shipping time, so there is always a small window to
correct an incorrect shipping address. Please contact us immediately if you believe you have
provided an incorrect shipping address.
4. UNDELIVERABLE ORDERS
Orders that are returned to us as undeliverable because of incorrect shipping information are
subject to a restocking fee to be determined by us.
5. LOST/STOLEN PACKAGES
https://calidreaminteriors.com/ is not responsible for lost or stolen packages. If your tracking
information states that your package was delivered to your address and you have not received it,
please report to the local authorities.
6. RETURN REQUEST DAYS
https://calidreaminteriors.com/ allows you to return its item (s) within a period of 30 days. Kindly be
advised that the item (s) should be returned unopened and unused.
7. OUT OF STOCK ITEM PROCESS
https://calidreaminteriors.com/ has the following options in the event there are items which are out
of stock https://calidreaminteriors.com/ Wait for all items to be in stock before dispatching.
8. IMPORT DUTY AND TAXES
When dealing with https://calidreaminteriors.com/ you have the following options when it comes to
taxes as well as import duties:You have the option of pre-paying whereby
https://calidreaminteriors.com/ will include the amount in the price of the order.
9. ACCEPTANCE
By accessing our site and placing an order you have willingly accepted the terms of this Shipping
Policy.
10. CONTACT INFORMATION
In the event you have any questions or comments please reach us via the following contacts:
Email – info@calidreaminteriors.com